It is common for physicians and healthcare professionals to ask representatives several questions. It can take weeks before obtaining the right answers. By then, it’s already late to reach out to physicians again. Using My answers app, each representative creates a new challenge for their colleagues encouraging them to answer questions quickly and earn rewards. This will accelerate getting the approval from the legal or medical department then provide the answer to physicians in a shorter time. The key is to link KPIs to the participants’ activity.